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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chris Whitehead

November 4, 2025

5  out of  5
rating by Chris Whitehead
"State Farm has been the best. Great bundle options for many needs. So easy to file claims and no problems with the process."
We responded:
"Wonderful to hear this, Chris. Thank you for leaving us a 5-star review. We will work hard to continue earning your trust and to provide you the service you deserve!"
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Angela Spence

November 4, 2025

5  out of  5
rating by Angela Spence
"I am so pleased with my agents. They are the best 😇😇."
We responded:
"Hi Angela! We are pleased that you are pleased! Thank you for your kind words and for the 5-Star review! Your satisfaction is our top priority, and we look forward to continuing to support you."
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Terri Cowell

November 4, 2025

5  out of  5
rating by Terri Cowell
"I love that I can call Michelle Linkers office and get answers and things taken care of so quickly. Thank you Sarah"
We responded:
"That is so wonderful to hear! You've helped a small business today by leaving a google review and we are grateful for that. Thank you for trusting us with your insurance needs and for helping us grow!"
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T Norwood

November 2, 2025

5  out of  5
rating by T Norwood
"Every time have any business at all at Michelle’s State Farm office they treat me like I’m the only customer they have. Super quick and courteous and I’ve never had to wait more than a few minutes for anything I requested. I’ve never been happier with my insurance company choice."
We responded:
"We are so happy to hear this! Thank you so much for leaving a review. You have helped a small business today and we are thankful. We are honored to be your insurance agency of choice!"
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Ash Car

October 30, 2025

5  out of  5
rating by Ash Car
"Amazing staff at this location- Sarah and Kelsey are incredibly helpful and provide great customer service. Thankful to have such trusting individuals handling my policies!!!!!"
We responded:
"Thank you for this incredible google review! We are thankful that you have your trust in us!"
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josh kulesza

October 30, 2025

5  out of  5
rating by josh kulesza
"I am very please at the professionalism of my State Farm office."
We responded:
"Thank you, Josh! We are so happy to hear it!"
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joy1976

October 30, 2025

5  out of  5
rating by joy1976
"UPDATE- the agents at this office continue to provide absolutlely STELLAR service. Yes the policy is not the cheapest but its worth it to have access to local office who takes pride in giving excellent care and attention to its customers!!! I have been a State Farm customer for auto since 1994 and home since 2005. I really like being able to talk to a local agent (whether by phone or in person). Recently learned the hard truth that North Carolina auto insurance isn't fair but my local agent gave me a heads up 2months before my renewal so I could shop around/make adjustments to our policy before an increase went into affect. The local office staff are super nice and helpful- wonderful experience that enabled me plenty of time to make a informed decision. Staying with my local agent as just can't beat great customer service nowadays!!"
We responded:
"Thank you, Joy! It's been a pleasure serving your insurance needs throughout these years. Thank you for appreciating the efforts of our team to keep you informed and supported. The level of service we provide is everything to us. We will continue to work hard to ensure that you get A+ service from us! Customers like you make a huge difference to us and we appreciate you as well! Thank you for taking the time to leave us this review. It sure gives us a boost!"
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Adam Kayner

October 30, 2025

5  out of  5
rating by Adam Kayner
"I was moving from AZ to NC and needed help moving my home and auto coverages. I reached out to Michelle's team and they were able to make all of the necessary changes very quickly! They have all been very helpful and have provided great information and advice. Would definitely recommend!"
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Tashawna Culbreth

October 16, 2025

5  out of  5
rating by Tashawna Culbreth
"Michelle was great to work with. Answered all my questions and help me get a better insurance for my vehicle"
We responded:
"We are so happy you found us, Tashawna! Thank you for sharing your experience. We're thrilled to hear Michelle took great care of you. She has a real passion for helping customers find the right coverage for their needs, and it's wonderful to see that reflected in your experience. Welcome to the State Farm family!"
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Larry Tarka

October 10, 2025

5  out of  5
rating by Larry Tarka
"Michelle Linker and her entire team are outstanding! Excellent communication and follow up. We moved from out of state and changing our insurance could not have been easier. The entire staff is friendly, efficient, knowledgeable and professional."
We responded:
"Larry and Barb, I SOOO enjoyed meeting with you yesterday to review all your policies and to help with what you have coming up! We are thrilled you found us when you moved to NC and are dedicated to providing you with the excellent service you deserve! Thank you for taking the time to leave us a review. Please come back to see us again soon!"
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Elliott Ruiz

October 10, 2025

5  out of  5
rating by Elliott Ruiz
"Great experience with this State Farm office. Sarah was very responsive and in no time made the changes I needed as a new NC resident. I highly recommend them!"
We responded:
"Thank you for the review, Elliott! I am thrilled you found us and we welcome you to NC. We look forward to serving your insurance needs for years to come and we're so happy you've had a great experience here!"
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Ryan Williams

October 9, 2025

5  out of  5
rating by Ryan Williams
"Professional and quick service."
We responded:
"Thank you, Ryan! We strive to be quick but most importantly professional and friendly. I am happy to hear of your positive experience!"
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Kenneth Pharris

October 2, 2025

5  out of  5
rating by Kenneth Pharris
"Always helps out and does a great job"
We responded:
"Thank you for your feedback and the 5-star review! We are happy to help in any way we can and we're grateful to be your agency of choice and your good neighbors!"
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Stephanie Goodnight

October 1, 2025

5  out of  5
rating by Stephanie Goodnight
"Since my family and I moved to North Carolina we have had a great experience working with Sarah and Michelle at State Farm. Their knowledge is evident with their informed prompt responses. I am very grateful for their knowledge and just as important, their attitude! They have been a blessing! If you are looking for insurance and great team to work with, you found one here!"
We responded:
"Stephanie, these kind words make our day! It is always a pleasure to assist with your insurance needs. Our customers are why we do what we do. Thank you for the incredible feedback!"
Profile photo of Antoine Rountree (Lamont)

Antoine Rountree (Lamont)

October 1, 2025

5  out of  5
rating by Antoine Rountree (Lamont)
"Sarah assisted me yesterday with some immediate insurance needs. Great customer service in a timely manner. And saved a lot of money"
We responded:
"That is wonderful to hear! Thank you so much for sharing that with us. We appreciate you, Lamont!"
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Caroline Hart

September 28, 2025

5  out of  5
rating by Caroline Hart
"Michelle and team set the standard for high quality customer service. Super easy to talk to and always quick to help. I really appreciate how stress-free they make the whole process. Highly recommend!"
We responded:
"Thank you for your kind words, Caroline! Our team works hard to make insurance simple and stress-free, so it means a lot to hear that come through. Thank you again for recommending us!"
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Peter Perez

September 22, 2025

5  out of  5
rating by Peter Perez
"Sarah Young is a RockStar!!! She great as explaining everything in detail. When I say I left understanding my compete policy and didn’t leave feeling like I was over charged with no clue what I have like at other companies!!! I recommend Sarah to everyone and anyone!! Just hand down amazing! Want great service? Great prices? And not to feel like a number? See Sarah! She will take amazing care of you 😀"
We responded:
"She is a rockstar! I completely agree! Thank you so much for sharing your experience with our office and for giving Sarah the big shout-out. I know this has made her day! It has sure made mine!"
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David Kirk

September 22, 2025

5  out of  5
rating by David Kirk
"Best insurance service I've had in a long time. Very personable. With just a phone call, they take care of everything."
We responded:
"Thank you for the compliment! It means a great deal to us that you've shared your experience because now others will know also! We appreciate you, David!"
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Arianna Aguilar

September 21, 2025

5  out of  5
rating by Arianna Aguilar
"Michelle is the insurance agent and she handled my needs herself! Very kind and competent."
We responded:
"Thank you, Arianna! We're thankful for your feedback! It's our pleasure to assist with your insurance needs. If there is anything else we can do to help, please let us know!"
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Gabby Mckoy

September 16, 2025

5  out of  5
rating by Gabby Mckoy
"Best place to get insurance!!!"
We responded:
"Best thing we could hear! Thank you, Gabby!"
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Jessica Erceg

September 11, 2025

5  out of  5
rating by Jessica Erceg
"Have had great experience since switching over to State Farm! Staff is friendly and wonderful about communicating! Any time I email them with a question, they are prompt in helping explain things to me. Just added a teen driver and wanted to make sure everything was set up adding him to the policy. They were wonderful covering all the information for me. Prices were better than any other company I’ve had in the past, as well!"
We responded:
"Thank you, Jessica! We do try hard to be prompt, friendly, and efficient! Thanks for taking the time to leave us a review and for your kind words. We are so happy your experience with us has been wonderful and we're always excited when we can save people money!"
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Wayne Taylor

September 10, 2025

5  out of  5
rating by Wayne Taylor
"I recommend Michelle and her team at State Farm. They saved me over $1,200 on insurance coverage. The team is very professional, helpful and courteous. Great team to work with."
We responded:
"Hey Wayne! That is the best of both worlds when we can provide phenomenal service AND save you a ton of money! Thanks so much for letting others know about your experience with us. This helps us tremendously and we are so thankful!"
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Wanda Williams

August 20, 2025

3  out of  5
rating by Wanda Williams
"I was very disappointed with your agent Nicole when I called to cancel my policy with State Farm I was a loyal customer for many years and decided to switch to another company, she became very rude defensive and aggressive me telling me what a mistake i was making about my decision also asking me about my new company which was not her place to do despite my repeated request to simply cancel my policy she continued to interrupt me and would not allow me to complete my request which was to cancel my policy I hope that State Farm will take steps to ensure that it's customer are treated with respect and courtesy when they choose to cancel their policies. Sincerely, Wanda williams"
We responded:
"That is terrible, Wanda! I am so sorry you have had that experience with State Farm in general. Each agent's office is independently owned and operated. The agent is a small business owner who is contracted with State Farm and that agent alone is responsible for hiring and training their own employees who service a particular group of customers. We do not have access to all customer info and policies; only the ones assigned to us. I do not show you as a customer in my book of business and I don't have anyone with the name of Nicole working here. With that said, I do regret that you had an unfavorable experience. If you want to call us at 919-329-7755 we will try and help you track down who your agent is and the place where Nicole works."
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Tammie Wood

August 19, 2025

5  out of  5
rating by Tammie Wood
"Great agent and super staff…. Very knowledgeable, friendly and helpful for my insurance needs…. Highly recommend!!!"
We responded:
"Tammie (with an IE), We love having visitors and it was so great to see you today! Thank you for being a loyal State Farm customer all these years and for trusting us with your insurance needs. Please come by anytime for hot chocolate and good conversation. We are always happy to help!"
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Abbi stiltner

August 14, 2025

5  out of  5
rating by Abbi stiltner
"Love love love them, have always done their best to help me!!!"
We responded:
"WE love hearing this! Thank you so much!"