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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tashawna Culbreth

Tashawna Culbreth

October 16, 2025

5  out of  5
rating by Tashawna Culbreth
"Michelle was great to work with. Answered all my questions and help me get a better insurance for my vehicle"
We responded:
"We are so happy you found us, Tashawna! Thank you for sharing your experience. We're thrilled to hear Michelle took great care of you. She has a real passion for helping customers find the right coverage for their needs, and it's wonderful to see that reflected in your experience. Welcome to the State Farm family!"
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Larry Tarka

October 10, 2025

5  out of  5
rating by Larry Tarka
"Michelle Linker and her entire team are outstanding! Excellent communication and follow up. We moved from out of state and changing our insurance could not have been easier. The entire staff is friendly, efficient, knowledgeable and professional."
We responded:
"Larry and Barb, I SOOO enjoyed meeting with you yesterday to review all your policies and to help with what you have coming up! We are thrilled you found us when you moved to NC and are dedicated to providing you with the excellent service you deserve! Thank you for taking the time to leave us a review. Please come back to see us again soon!"
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Elliott Ruiz

October 10, 2025

5  out of  5
rating by Elliott Ruiz
"Great experience with this State Farm office. Sarah was very responsive and in no time made the changes I needed as a new NC resident. I highly recommend them!"
We responded:
"Thank you for the review, Elliott! I am thrilled you found us and we welcome you to NC. We look forward to serving your insurance needs for years to come and we're so happy you've had a great experience here!"
Profile photo of Ryan Williams

Ryan Williams

October 9, 2025

5  out of  5
rating by Ryan Williams
"Professional and quick service."
We responded:
"Thank you, Ryan! We strive to be quick but most importantly professional and friendly. I am happy to hear of your positive experience!"
Profile photo of Kenneth Pharris

Kenneth Pharris

October 2, 2025

5  out of  5
rating by Kenneth Pharris
"Always helps out and does a great job"
We responded:
"Thank you for your feedback and the 5-star review! We are happy to help in any way we can and we're grateful to be your agency of choice and your good neighbors!"
Profile photo of Stephanie Goodnight

Stephanie Goodnight

October 1, 2025

5  out of  5
rating by Stephanie Goodnight
"Since my family and I moved to North Carolina we have had a great experience working with Sarah and Michelle at State Farm. Their knowledge is evident with their informed prompt responses. I am very grateful for their knowledge and just as important, their attitude! They have been a blessing! If you are looking for insurance and great team to work with, you found one here!"
We responded:
"Stephanie, these kind words make our day! It is always a pleasure to assist with your insurance needs. Our customers are why we do what we do. Thank you for the incredible feedback!"
Profile photo of Antoine Rountree (Lamont)

Antoine Rountree (Lamont)

October 1, 2025

5  out of  5
rating by Antoine Rountree (Lamont)
"Sarah assisted me yesterday with some immediate insurance needs. Great customer service in a timely manner. And saved a lot of money"
We responded:
"That is wonderful to hear! Thank you so much for sharing that with us. We appreciate you, Lamont!"
Profile photo of Caroline Hart

Caroline Hart

September 28, 2025

5  out of  5
rating by Caroline Hart
"Michelle and team set the standard for high quality customer service. Super easy to talk to and always quick to help. I really appreciate how stress-free they make the whole process. Highly recommend!"
We responded:
"Thank you for your kind words, Caroline! Our team works hard to make insurance simple and stress-free, so it means a lot to hear that come through. Thank you again for recommending us!"
Profile photo of Peter Perez

Peter Perez

September 22, 2025

5  out of  5
rating by Peter Perez
"Sarah Young is a RockStar!!! She great as explaining everything in detail. When I say I left understanding my compete policy and didn’t leave feeling like I was over charged with no clue what I have like at other companies!!! I recommend Sarah to everyone and anyone!! Just hand down amazing! Want great service? Great prices? And not to feel like a number? See Sarah! She will take amazing care of you 😀"
We responded:
"She is a rockstar! I completely agree! Thank you so much for sharing your experience with our office and for giving Sarah the big shout-out. I know this has made her day! It has sure made mine!"
Profile photo of David Kirk

David Kirk

September 22, 2025

5  out of  5
rating by David Kirk
"Best insurance service I've had in a long time. Very personable. With just a phone call, they take care of everything."
We responded:
"Thank you for the compliment! It means a great deal to us that you've shared your experience because now others will know also! We appreciate you, David!"
Profile photo of Arianna Aguilar

Arianna Aguilar

September 21, 2025

5  out of  5
rating by Arianna Aguilar
"Michelle is the insurance agent and she handled my needs herself! Very kind and competent."
We responded:
"Thank you, Arianna! We're thankful for your feedback! It's our pleasure to assist with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Gabby Mckoy

Gabby Mckoy

September 16, 2025

5  out of  5
rating by Gabby Mckoy
"Best place to get insurance!!!"
We responded:
"Best thing we could hear! Thank you, Gabby!"
Profile photo of Jessica Erceg

Jessica Erceg

September 11, 2025

5  out of  5
rating by Jessica Erceg
"Have had great experience since switching over to State Farm! Staff is friendly and wonderful about communicating! Any time I email them with a question, they are prompt in helping explain things to me. Just added a teen driver and wanted to make sure everything was set up adding him to the policy. They were wonderful covering all the information for me. Prices were better than any other company I’ve had in the past, as well!"
We responded:
"Thank you, Jessica! We do try hard to be prompt, friendly, and efficient! Thanks for taking the time to leave us a review and for your kind words. We are so happy your experience with us has been wonderful and we're always excited when we can save people money!"
Profile photo of Wayne Taylor

Wayne Taylor

September 10, 2025

5  out of  5
rating by Wayne Taylor
"I recommend Michelle and her team at State Farm. They saved me over $1,200 on insurance coverage. The team is very professional, helpful and courteous. Great team to work with."
We responded:
"Hey Wayne! That is the best of both worlds when we can provide phenomenal service AND save you a ton of money! Thanks so much for letting others know about your experience with us. This helps us tremendously and we are so thankful!"
Profile photo of Wanda Williams

Wanda Williams

August 20, 2025

3  out of  5
rating by Wanda Williams
"I was very disappointed with your agent Nicole when I called to cancel my policy with State Farm I was a loyal customer for many years and decided to switch to another company, she became very rude defensive and aggressive me telling me what a mistake i was making about my decision also asking me about my new company which was not her place to do despite my repeated request to simply cancel my policy she continued to interrupt me and would not allow me to complete my request which was to cancel my policy I hope that State Farm will take steps to ensure that it's customer are treated with respect and courtesy when they choose to cancel their policies. Sincerely, Wanda williams"
We responded:
"That is terrible, Wanda! I am so sorry you have had that experience with State Farm in general. Each agent's office is independently owned and operated. The agent is a small business owner who is contracted with State Farm and that agent alone is responsible for hiring and training their own employees who service a particular group of customers. We do not have access to all customer info and policies; only the ones assigned to us. I do not show you as a customer in my book of business and I don't have anyone with the name of Nicole working here. With that said, I do regret that you had an unfavorable experience. If you want to call us at 919-329-7755 we will try and help you track down who your agent is and the place where Nicole works."
Profile photo of Tammie Wood

Tammie Wood

August 19, 2025

5  out of  5
rating by Tammie Wood
"Great agent and super staff…. Very knowledgeable, friendly and helpful for my insurance needs…. Highly recommend!!!"
We responded:
"Tammie (with an IE), We love having visitors and it was so great to see you today! Thank you for being a loyal State Farm customer all these years and for trusting us with your insurance needs. Please come by anytime for hot chocolate and good conversation. We are always happy to help!"
Profile photo of Abbi stiltner

Abbi stiltner

August 14, 2025

5  out of  5
rating by Abbi stiltner
"Love love love them, have always done their best to help me!!!"
We responded:
"WE love hearing this! Thank you so much!"
Profile photo of Kyle Yan

Kyle Yan

August 12, 2025

5  out of  5
rating by Kyle Yan
"Sarah and her teammates did a wonderful job helping me with quotes for my landlord insurance as well as auto insurance. They provide response in timely manner and get things done fast."
We responded:
"We appreciate the wonderful review, Kyle! It truly makes our day to hear good things about our team. We take a lot of pride in our work and we love helping our customers. Thank you for letting us and others know!"
Profile photo of Eric Rabuse

Eric Rabuse

July 30, 2025

5  out of  5
rating by Eric Rabuse
"What sets this agency apart is their genuine listening - they took time to understand my needs. Sarah deserves special recognition for her outstanding support and patience with all my questions. They found net savings while improving my home and auto coverage - Highly recommend!"
We responded:
"Thank you for the review, Eric! I wholeheartedly agree that Sarah is a special person and I am so proud to have her on our team! We appreciate you leaving this review to point out your experience with us, and the fact that we were able to save you money. Thanks so much!"
Profile photo of Nanc Sebastian

Nanc Sebastian

July 29, 2025

5  out of  5
rating by Nanc Sebastian
"Excellent service"
We responded:
"Thank you for the review and the 5 Stars! It is important to us to get feedback from our customers and we appreciate you taking the time to do that!"
Profile photo of Kimberly Schild

Kimberly Schild

July 21, 2025

5  out of  5
rating by Kimberly Schild
"Very professional, efficient and informative."
We responded:
"Thank you for the amazing feedback! We appreciate you taking the time to share your experience with us!"
Profile photo of Look-See

Look-See

July 21, 2025

5  out of  5
rating by Look-See
"Michelle, Sarah and her team at state farm. They are super nice and very eager to help assist anytime I've needed them. I highly recommend this insurance team to anyone looking for a strait forward honest, helpful, insurance company."
We responded:
"Thank you, Matt, for taking the time to share your thoughts! We're glad to know you're satisfied with the service at Michelle Linker State Farm! We're here for you and appreciate you taking the time to leave us a review."
Profile photo of Matt Baker

Matt Baker

July 21, 2025

5  out of  5
rating by Matt Baker
"I've had a great experience with this agent. Very good communication and support from all the folks who work at the office."
We responded:
"Thank you for the 5 Star review! Our State Farm team at Michelle Linker Agency is happy to help and we're honored to be your Good Neighbor!"
Profile photo of Mary K

Mary K

July 1, 2025

5  out of  5
rating by Mary K
"We’ve never had anything but excellent service ever since we switched to State Farm! Michelle’s group is amazing and I have confidence they will always take care of us if anything happens. Diana has checked in with us multiple times to make sure our claim process is running smoothly and that we didn’t have any concerns or issues. I truly appreciate that they make us feel like we aren’t just another “claim without a name”, but rather a family who they truly want to help! Update - 2025: I still couldn’t be happier! Sarah is truly amazing and helped me straighten out an issue with the DMV. She was thorough and caught an error that was causing issues. I continue to be thankful and grateful for the team!!"
We responded:
"So happy to hear this! Thanks for updating your previous review to give us this very important feedback! We appreciate the opportunity to serve your insurance needs and will continue to work hard to give you the very best service possible!"
Profile photo of Michael Guy

Michael Guy

June 27, 2025

5  out of  5
rating by Michael Guy
"State Farm team made everything smooth"
We responded:
"That is wonderful to hear! Thank you for leaving a review to let us know about your experience. We appreciate you!"