State Farm® Insurance Agent Michelle Linker
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Edward West
September 6, 2024
5
out of
5
rating by Edward West
"Michelle Linker has been my State Farm agent for years. She has always offered me the best options for my insurance needs, and is proactive about new options and plans. Michelle, Sarah and other office staff are responsive and courteous, never failing to find answers to any questions I may have. Their efforts were exemplary when I had an accident a few years ago, making a very stressful situation much less stressful than it could have been."
Teresa Parnell
August 30, 2024
5
out of
5
rating by Teresa Parnell
"The staff at Michelle Linker- State Farm is awesome. They don’t procrastinate when contacting them with requests or other insurance needs. I have found all the staff to be extremely courteous, knowledgeable and professional. I am glad to have them providing me with my insurance needs."
We responded:
"We appreciate you, Teresa! Providing excellent customer service, including effective communication and follow-up, is one of our commitments to you! Thank you for taking the time to write a review of our team and we are thrilled that you've had a great experience with us!"
William Strickland
August 30, 2024
5
out of
5
rating by William Strickland
"I’ve had an outstanding experience with this insurance company. The staff is incredibly professional, friendly, and always ready to help. They made the entire process easy to understand and ensured all my needs were met. I couldn’t ask for better service!"
We responded:
"Ahh! Thank you! I can't tell you how much joy it brings us to hear that! Your review has made our day and we thank you for your incredibly kind review of our team. Please come see us anytime!"
Larry Tarka
August 28, 2024
5
out of
5
rating by Larry Tarka
"Michelle Linker and her entire team are outstanding! Excellent communication and follow up. We moved from out of state and changing our insurance could not have been easier. The entire staff is friendly, efficient, knowledgeable and professional."
We responded:
"Larry and Barb, I SOOO enjoyed meeting with you yesterday to review all your policies and to help with what you have coming up! We are thrilled you found us when you moved to NC and are dedicated to providing you with the excellent service you deserve! Thank you for taking the time to leave us a review. Please come back to see us again soon!"
Tim Spruill (WoodlawnHSphysics)
August 28, 2024
5
out of
5
rating by Tim Spruill (WoodlawnHSphysics)
"They are always very prompt and thorough in everything they do. I am glad to have them on my side."
We responded:
"Thank you for the amazing review, Tim! We appreciate it so much! We enjoy helping all our customers and take great pride in what we do. I am so glad you have had a positive experience with our team!"
robert head
August 20, 2024
5
out of
5
rating by robert head
"Super friendly and knowledgeable staff!! They definitely go above and beyond."
We responded:
"Thank you, Robert! This review means a lot to us and we appreciate you taking the time to leave us feedback! We also GREATLY appreciate you bringing us a fan on that 104 degree hot day when we had an event at Garner Park for the 4th of July. You literally saved us!"
Joshua Thomas
August 16, 2024
5
out of
5
rating by Joshua Thomas
"I just moved to North Carolina and I had to switch insurance companies. State Farm ended up having the best rate for my homeowners and they paired me with this local office. Michelle Linker and her team (Michelle 2 and Kelsey) have been a great help. They are very responsive and customer focused! I’ve been extremely pleased with this office."
We responded:
"Josh, I am so glad we were able to connect with one another when you moved here and I am even more thrilled that you have left us such a positive review. It has been our honor to serve your insurance needs!"
James Tubbs
August 15, 2024
5
out of
5
rating by James Tubbs
"5 star customer service. I've been with State Farm for over 25 years, you can't afford not to call Michelle."
We responded:
"Thank you for your incredible loyalty and kind words! We are thankful to have your trust and we're proud to have provided you with a 5-Star service over the years. We appreciate you!"
Ed Hall
August 15, 2024
5
out of
5
rating by Ed Hall
"I feel that everyone at Michelle Linker’s office is always looking out for my best interests. Everyone is always professional and caring. Most recently I was impressed when Sarah proactively pursued an additional discount for my homeowners insurance, including a retroactive credit. Every time I’ve had a problem or question, this team always goes to bat for me."
We responded:
"Thanks, Ed! We're so glad to know that our team, especially Sarah, has been able to go the extra mile for you. I appreciate you taking the time to give us feedback and we're honored to serve your insurance needs."
Tamara Neighbors
August 5, 2024
5
out of
5
rating by Tamara Neighbors
"Sarah Young was Quick friendly and professional"
We responded:
"That is great to hear, Tamara! I am so glad Sarah was able to assist you in a friendly and professional manner. We appreciate you taking the time to give us feedback and don't hesitate to reach out if you have further questions! Thanks again! - Michelle Linker"
Leah Carpenter
July 31, 2024
5
out of
5
rating by Leah Carpenter
"Kelsey Collins provided excellent and timely help. She was very professional and extremely helpful. Overrall, great experience with State Farm in Garner!"
We responded:
"Leah, Thank you for sharing your positive experience with us! I am so happy to hear that Kelsey was helpful and professional. We love our customers and appreciate you! Thanks again!"
Cynthia Smith
July 17, 2024
5
out of
5
rating by Cynthia Smith
"I absolutely adore Sarah and Kelsey with Michelle’s office! We have had a less than desirable experience with the claims department; however, both Kelsey and Sarah have gone above and beyond to help us every time we’ve reached out. They are the only reason we will keep our business with State Farm. Hopefully, you never have to file a home owners claim, but if you have to and you have these ladies in your corner, you can rest assured that they will ensure State Farm meets all of your needs! ❤️"
We responded:
"Cynthia, I am so disappointed that you ran into snags with your home claim and didn't have a great experience on the corporate side. I am thrilled that Sarah and Kelsey have made the difference for you and that you've taken the time to leave us a review about it. This is a perfect example as to why having a local office to support you is so important. State Farm provides the financial backing for the policy, but the agent's office, which is its own small business, is where customer service begins and ends. We want to know our customers personally and we're dedicated to doing everything possible to ensure a great experience. With us you get that. We greatly value you the opportunity to serve you. Thank you for trusting us! - Michelle Linker"
Chris Kirk
July 13, 2024
5
out of
5
rating by Chris Kirk
"Friendly, great communication, and competitive prices. Highly recommend!"
We responded:
"Thank you for the recommendation and the 5-Stars, Chris! It means a lot to our team that you would take the time to write a review. We are so glad you've had a positive experience and it's our goal to provide you with top notch customer service. You are a valued customer and we're happy to serve you!"
Beth Smith
July 12, 2024
5
out of
5
rating by Beth Smith
"Friendly service. Quick replies to questions and very helpful to assist in meeting our needs."
We responded:
"Thank you, Beth! It doesn't look like you've ever left a Google Review before, so knowing this makes it mean even more to us! We really appreciate you taking the time to give us feedback and I'm so glad we've been able to assist with your questions so quickly. We appreciate you and Brian and are honored to serve your family with insurance needs."
Savannah Roberts
June 19, 2024
5
out of
5
rating by Savannah Roberts
"Michelle was very helpful, I wanted to add a towing clause to my insurance and she answered all of my questions quickly and with very helpful information and made sure I was aware of all the different factors when it came to my new insurance policy and monthly rate. Overall a very easy and stress free experience."
We responded:
"Thank you so much Savannah! We are happy to help and it's what we are here for! Thank you for being an amazing customer and for trusting us with your insurance needs!"
David Brethauer
May 26, 2024
5
out of
5
rating by David Brethauer
"The lost check payment was identified by my agent so I could replace the payment before my insurance was cancelled for nonpayment."
We responded:
"Thank you for your feedback, David! We definitely do not want any policies to cancel and we do everything we possibly can to prevent that! Keeping your coverage intact is top priority and we're happy everything is resolved for you! Thanks for taking the time to tell us about your positive experience!"
Regina Settle
May 24, 2024
5
out of
5
rating by Regina Settle
"This is the office I use for our insurance needs, and this is the office I trust. It's really that simple. If you want great personalized service with a trusted expert staff, then this is where you need to be."
We responded:
"Thank you so much, Regina! We're committed to offering personalized service and are glad to know that our team comes through for you every time! We appreciate you as a customer and we are so proud that you trust us with your insurance needs!"
vpmj1902
May 23, 2024
5
out of
5
rating by vpmj1902
"Excellent customer service."
We responded:
"Thank you for the review! We are so happy to hear about your positive experience with us and we so appreciate you taking take the time to tell us!"
Brittany Matthews
May 20, 2024
5
out of
5
rating by Brittany Matthews
"Wonderful communication and very kind."
We responded:
"Brittany! Thank you! We appreciate you taking the time to leave us a review. We are encouraged by it and we are here for you!"
Orlenda Perez
May 14, 2024
5
out of
5
rating by Orlenda Perez
"I love this agent and all the people working in there! Sarah and Michelle are incredibly awesome! They have done everything to help me and my husband get the best service! I recommend them 1000% they’re very professional and very kind. Thank you so much!"
We responded:
"Thank you! Thank you! Your recommendation means everything to us and we are thrilled to know you have been pleased with our service. We're so happy to have you for a customer. Thank you for trusting us and for your kind words. -Michelle"
Karen Burton
May 10, 2024
4
out of
5
rating by Karen Burton
"Michelle and her team have been my agent for almost 3 years now. Their exceptional customer service has been amazing."
We responded:
"Karen, thank you so much! We are thrilled to have you as part of our State Farm family and for 3 years! Thank you for the loyalty! We love our customers and are always happy to help. Thank you so much for taking the time to leave this review for us! It means a great deal to get your feedback!"
Margie Burns
May 9, 2024
5
out of
5
rating by Margie Burns
"I would like to recommend the State Farm insurance company Michelle Linker. She has outstanding staff very professional and know how to handle everything."
We responded:
"Thank you, Margie! I am so happy to hear that you found our team outstanding and professional. We appreciate so much that you took the time to leave us this review. It truly makes our day! We look forward to continuing to serve your insurance needs! Thank you again!"
Bassam Hadi
May 9, 2024
5
out of
5
rating by Bassam Hadi
"Very fast response, polite, respectful, and made everything easy to understand. Resolved all my questions and concern’s immediately."
We responded:
"Yay! We love reading reviews like this! Thank you so much for taking the time to give us feedback on how we're doing. The level of customer service we provide is top priority for us. It's everything, frankly. Please don't hesitate to reach out if you need anything at all and by all means come see us anytime. You'll be even more impressed with us if you stop by in person. LOL. Thanks again!"
MONICA BAILEY
May 8, 2024
5
out of
5
rating by MONICA BAILEY
"Absolutely the BEST agents and employees to deal with. They always go the extra mile for you"
We responded:
"Awe, Monica! Thank you for leaving us a review! Going above and beyond is something we take great pride in, and we are glad to know you've had a positive experience with our team. We love our customers and appreciate you! We're so happy you are part of our State Farm family!"
Tommy
May 5, 2024
5
out of
5
rating by Tommy
"Always knowledgeable and friendly service"
We responded:
"Awe! Thank you, Tommy! We appreciate the compliments and for taking the time to leave this review! We are always happy to help and we appreciate our awesome customers like you!"